Questions and answers

You get instant access as soon as payment is complete. Sign in from any browser or the mobile app; your access never expires.

Most courses are for beginners. Intermediate courses list the skills you need on their course page.

Yes. Finish the lessons and the final project to receive a certificate you can add to your CV and LinkedIn profile.

Every lesson has human-checked captions and a full transcript you can download.

An email with your download link arrives straight after payment. Figma and Notion templates are duplicated into your own account.

A personal licence is for one person. A team licence covers up to ten people in one company. Both allow client work. See product licences.

Yes. Updates are free for as long as the product exists, and we email you when a new version is out.

No. You can use them in as many of your own and client projects as you like, but not sell or give away the templates themselves.

Yes. Cancel from your account page and keep access until the end of the period you paid for.

Members stream every course while they are members. To keep a course for life, buy it on its own: members get 20% off.

Yes. Students and people in lower-income countries can ask for a discount code. Send us a message.

Cards, Apple Pay and Google Pay through our payment provider, and invoices for teams.

Choose a service on the coaching page and pick a time in the booking calendar. Payment is taken when you book.

Yes, for free, up to 24 hours before your session.

Yes. Team workshops are tailored to a real project. Ask for a quote.

Courses and the membership: 30 days, no questions asked. Digital products: 14 days if you haven't downloaded them. Coaching: if you cancel more than 24 hours ahead. Full details in the refund policy.

Within one working day, Monday to Friday.

Use "Forgot password" on the login page first. If that doesn't work, contact support with the email you used to buy.